Welcome to the website for Richer Care (“Richer Care”). The information provided on this website (this “Website”) is for informational purposes and for your general interest only. Your access to and use of the information contained on this Website is subject to the terms and conditions described herein. Please read and review these Terms and Conditions of Use carefully and entirely before accessing or using this Website. By accessing or using this Website, you acknowledge that you have read, understood and agree to these Terms and Conditions of Use. If you do not agree to these Terms and Conditions of Use, you may not access or use this Website. Richer Care reserves the right to revise these Terms and Conditions of Use at any time. You are bound by any such revisions and should, therefore, periodically visit this page to review the then current terms, because they are binding on you.

1. Disclaimer

This Website Does Not Provide Medical Advice or Information

This Website may contain general information relating to various medical conditions and their treatment. Such information is provided for informational purposes and for your general interest only. Such information is not intended to be a substitute for medical advice, diagnosis or treatment provided by a doctor or other qualified healthcare professional. You should not use the information contained herein for diagnosing or treating a health condition, problem or disease. Please consult with a doctor or medical healthcare professional to see if any information discussed at this Website is appropriate for you.

2. Rules and Use

If, and only if, you agree to, and are in full compliance with, these Terms and Conditions of Use, Richer Care authorises you to view and access a single copy of the publicly available pages on the Website solely for your personal use. In addition, the Website and the Content are made available for the limited purpose of allowing you and / or your medical provider to use Richer Care services. Any other use, duplication, distribution or other exploitation of the Website, the Content or any portion thereof by any user is strictly prohibited. Without limiting the foregoing, in no event may any user directly or indirectly:

(a) Republish, post, upload, frame, retransmit, redistribute, modify, remove any intellectual property or similar notices or otherwise reproduce the Website or any Content in any format to anyone in any way (other than the download to your personal computer that is inherent in viewing a web page);

(b) Access, attempt to access, or obtain any information regarding other users (including, without limitation, any other personally identifiable information related to another user);

(c) Allow anyone else to use or access your name, account or password, if any;

(d) Use any robot, spider or other data mining or other automatic device, program, or similar process or means to access, acquire, copy or monitor the Website, another user, the Content or any portion thereof, or in any way circumvent the navigational structure or presentation of the Website or any Content;

(e) Breach or attempt to breach the security or authentication measures on the Website or any network or database connected to the Website;

(f) Collect any information related to any Website users or other Content from the Website for the benefit of any other entity or person or share this information with any other person or entity;

(g) Decompile, reverse engineer, disassemble or otherwise reduce any software code for the Website to a human-readable form;

(h) Make any automated high-volume or other use of the Website for re-mailing, spamming or other purposes;

(i) Use the Website or the Content in violation of any applicable law, rule or regulation;

(J) Use the Website for any purpose other than to utilise the intended medical services offered through the Website;

(k) Submit any data, content or other material that contains a virus or other harmful component, or otherwise tampers with, impairs or damages the Website, the Content or any connected network or database, or otherwise interferes with any person or entity’s use or enjoyment of the Website;

(l) Submit any data (including, without limitation credit card and other payment data), content or other material in violation of any applicable law or regulation, that violates or infringes upon the patent, trademark, copyright, trade secret, privacy, publicity or other rights of any third party;

(m) Submit any data (including, without limitation credit card and other payment data), content or other material that is false, misleading, deceptive, defamatory, obscene, indecent, threatening, abusive, offensive, harassing, or hateful; or

(n) Pretend to be another person or entity or misrepresent your identity, sponsorship, or affiliation with any such third party, including using a third party’s username, password, personally identifiable or other account information.

(o) You must be 18 years and above to use this platform. If you are not above 18 please do not make an order on this site. 

You must maintain the confidentiality of your account and other information and to promptly notify us if you become aware of any third party use of your account or other information relating to the Website or the Content. You are responsible for all acts, omissions, statements and other uses of your account and other information on the Website.

We cannot and do not assure that other users are complying, or will continue to comply, with the provisions of these Terms and Conditions of Use, and, as between you and Richer Care, you assume all risk of harm or injury resulting from any such lack of compliance.

3. About the Service

(a) The service is operated by Digicare Hospital & Allied Services Ltd. (hereinafter “Richer Care” or “We”). These terms govern your use of Richer Care’s digital service offering, and certain questions about you as an individual user and as a customer.

(b) Richer Care aims to provide a first-class, professional, premium and fully comprehensive personalised service to cater to your medical needs during the course of the service; which may include arranging an ambulance, medicines and/or diagnostic tests, booking a doctor’s appointment, managing health records, regular check-ins with patients, provide a medical specialist and every other support needed.  

(c) The service is in no case intended to be used in medical emergencies or other situations in need of urgent medical care – in such cases you should contact your local emergency services as soon as possible.

4. Disclaimers of Liability and Warranties

By using this Website, you hereby agree not to only rely on any of the information contained herein. Richer Care will use reasonable efforts to include accurate and up-to-date information on this Website, but Richer Care Makes no warranties or representation of any kind regarding the use of this website or as to its accuracy, currency, reliability or completeness. Richer Care reserves the right to make changes or improvements to this website at any time.Your access to and use of this website and the content thereof is at your own risk. This website and all the materials, information and services in this website,including, without limitation, text, graphics, and links (collectively, the “content”), are provided “as-is” and without warranties of any kind, either expressed or implied. To the fullest extent permissible under applicable law, Richer Care disclaims all warranties, express or implied, including, but not limited to, warranties of merchantability, fitness for a particular purpose, accuracy, non-infringement, freedom from computer virus and warranties arising from course of dealing or course of performance. Under no circumstances, including, but not limited to, negligence, shall Richer Care, or any party involved in creating, producing or delivering this website, be liable for  any damages, including, without limitation, direct, incidental, special, consequential, indirect or punitive damages, arising out of access to, use of or inability to use this website, or any errors or omissions in the content, even if Richer Care or a Richer Care authorised representative has been advised of the possibility of such damages. These limitations include damages to, or for any viruses that infect, your computer equipment. You (and not Richer Care) assume the entire cost of all necessary servicing, repair or correction. These limitations shall apply notwithstanding any failure of essential purpose of any limited remedy. The above exclusions and limitations may not apply to you, to the extent that applicable law may not allow the exclusion of implied warranties, or the exclusion or limitation of liability for consequential or incidental damages.

5. Privacy Statement and Policy

Richer Care respects your privacy. Please see our Privacy Statement and Policy that explains your rights and responsibilities with respect to information that is disclosed on or to this Website. To the extent there is an inconsistency between these Terms and Conditions of Use and the Richer Care Privacy Statement and Policy, these Terms and Conditions of Use shall govern.

6. Submission of Ideas

Richer Care appreciates hearing from its customers and welcomes your comments regarding this Website and/or Richer Care products or services. However, it is Richer Care policy not to accept unsolicited ideas about new products, advertising or marketing concepts or improvements. Richer Care employs a staff and consultants that may be working on ideas that are the same or similar to yours. Richer Care policy is to avoid confusion about our ownership of new concepts. If you send us a message about a proposed idea, your message will be treated as non-proprietary and non-confidential and becomes property of Richer Care. Richer Care shall be free to use the content of any such communication, including any ideas, inventions, concepts, techniques or know-how disclosed therein, for any purpose whatsoever, including developing, manufacturing and/or marketing goods or services, at our sole discretion, without compensation to you.

You agree that you will not upload or transmit to this Website any communications or content that infringe or violate any rights of any party. In addition, you agree that you will not send or transmit to Richer Care by email, (including through the “Contact Us” link) any communication or content that infringes or violates any rights of any party.

7. Richer Care’s Responsibility 

(a) Richer Care is obliged to verify that all medical personnel are fully licensed and authorised to practise medicine in their domicile countries.

(b) Articles, blog posts and other general information published by Richer Care complement the medical advice provided by a Caregiver (medical personnel), but are not a substitute for a Caregiver’s diagnosis or treatment. The use of the Service is a complement to standard care, which is intended as a tool for Caregivers to provide effective medical advice to their patients. 

(c) Richer Care strives to maintain a very high availability of the Service, and will take all reasonable steps to achieve this. However, planned and unplanned interruptions in the availability of the Service cannot be completely avoided. Scheduled interruptions shall as far as possible occur at a time when there is a low load on the Service, and shall be notified as far as possible in advance. If a consultation that you have paid for is not available due to a break, you are entitled to free re-booking of the consultation or to a full refund.

8. User responsibility

As a user you are committed to;

(a) not use the Service for anything other than medical care for yourself as an individual, or for a friend and family.

(b) ensure that your personal mobile phone number used for logging into the Service (and corresponding password) does not fall into the wrong hands, and immediately notify us if you suspect that someone is abusing or may be misusing your login to the Service, and

(c) not to interfere with or attempt to interrupt the Service or otherwise affect its functionality through, for example, the transmission of viruses, hostile software or other malicious code in or to the Service.

9. Payments

Prices and fees for consultations through the Service, and any other prices, are shown in the price list published at each time. Payment for consultation is made in advance, and you cannot start a consultation with our Caregiver until payment has been made, except in cases where we have explicitly stated this, for example during campaigns.

10. Links to Other Websites

This Website may provide links or references to websites maintained by third parties over whom Richer Care has no control. Such links or references are provided as a convenience to the users of this Website. Similarly, this Website may be accessed from third party links over which Richer Care has no control. Richer Care has no responsibility for and makes no representations or warranties of any kind for the content of other websites linked to this Website, or for any products or services mentioned or offered on such websites. Richer Care shall not be liable for any damages or injury arising from that content. You access such other websites solely at your own risk. Inclusion of any third-party link does not constitute an endorsement or recommendation by Richer Care.

11. Applicable Law

This Website and the Content are intended to comply with globally acceptable laws and regulations, and the information pertaining to Richer Care products and services is intended for use by residents of Nigeria. Richer Care makes no representation or warranty that the Content is appropriate or available for use in other countries, and access to it from countries where its content is illegal and prohibited. Those who choose to access this Website from other countries do so on their own initiative and are solely responsible for compliance with applicable local laws. 

12. Copyright and Use of this Website

All Content (including, without limitation, website design, text, graphics, icons and the selection and arrangement thereof) of this Website is the property of Richer Care, or used under licence by Richer Care, and is subject to copyright protection. Richer Care does not waive any of its proprietary rights to such content.

Richer Care authorises you to display and electronically copy, download and print hard copy, for non-commercial use only, documents or pages published by Richer Care on this Website, provided that any copy of these documents or pages which you make shall retain all copyright or proprietary notices and any disclaimers contained herein. Any other use of materials on the Website, including but not limited to the modification, reproduction, distribution, republication, display or transmission of the content of this Website, without prior written permission of Richer Care, is prohibited. The availability of the Contents through this Website shall under no circumstance constitute a transfer of any copyrights, trademarks or other intellectual property rights of Richer Care to any Website user or any third party. This Website and the Content are protected by copyright laws, both as individual works and as a compilation. You may not delete any copyright or similar notice from any content you obtain from this Website. All Content Copyright © 2023 – Richer Care, all rights reserved.

If you violate any of these Terms and Conditions of Use, your permission to use the Content automatically terminates and you must immediately destroy any copies you have made of any portion of the Content.

13. Trademarks

All logos, trademarks, service marks and trade dress (hereinafter collectively referred to as “Trademarks”) displayed on this Website, whether or not appearing in large print or with or without the trademark symbol, are registered and unregistered Trademarks of Richer Care, or of third parties. Use of the Trademarks displayed on this Website, or any Content, except as provided herein, is strictly prohibited. Nothing contained in this Website should be construed as granting, by implication, estoppel, or otherwise, any licence or right to use any Trademark displayed on this Website without the written permission of Richer Care or such third party that may own the Trademarks displayed at this Website. Furthermore, please be advised that Richer Care actively and aggressively enforces its intellectual property rights to the fullest extent of the law.

14. Indemnification

You agree to indemnify, defend, and hold harmless Richer Care, its managers, members, employees, partners, licensors and suppliers from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees and court costs, resulting from any violation of these Terms and Conditions of Use (including, but not limited to, negligent or wrongful conduct) by you. Richer Care reserves the right, at its own expense, to assume the exclusive defence and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with Richer Care in asserting any available defences.

15. Termination of Your Use of the Website

Richer Care may terminate your use of the Website at any time and without notice to you if, in its sole judgement, you breach any term or condition of these Terms and Conditions of Use. Upon termination, you must destroy all materials obtained from this Website.

16. Governing Law

These Terms and Conditions of Use and your use of the Website or the Content shall be governed by the laws of Nigeria, without regard to its conflict of laws provisions. Any legal action or proceeding relating to this Website shall be brought exclusively in a federal or state court of competent jurisdiction in Nigeria.

17. Termination of Service 

The agreement on the Service is valid until further notice. Both you and Richer Care can terminate the agreement at any time. If you want to stop using the Service, you can contact Richer Care to deactivate your account. If We believe you are abusing the Service, We may, after notifying you by email, suspend you from further use of the Service. 

18. Entire Agreement

If any provision of these Terms and Conditions of Use is unlawful, void or unenforceable, the remaining provisions of these Terms and Conditions of Use will remain in place. These Terms and Conditions of Use are the entire agreement between you and Richer Care regarding all aspects of your use of this Website and / or the Content.